Friday, 4 August 2017

New Council contact numbers

Telephoning the Council can be a trial.  Lengthy waiting times, confusing keypad choices, faulty equipment and the difficulty of finding a real person - are all trials many have experienced when contacting Edinburgh Council by phone.

I am being assured things are improving.   I will await your verdict on that.  In the meantime part of the changes involve new contact numbers.

  • WASTE: missed collection, special uplift, environmental and other waste enquiries             0131 608 1100
  • COUNCIL TAX & BENEFITS: 0131 608 1111
  • BUSINESS RATES:  0131 608 1133

The old numbers should still work for a period.

There is also a trial under way which will text council tax payers when a bill is due.

Don't hesitate to be in touch with me if the Council doesn't work for you.


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